Doctors are good but ALWAYS running at least 20 mins late and when youre in they want you out straight away but not their fault cant be helped I suppose. Reception staff could not be more rude. They clearly dont want to help or have any interaction with patients what so ever. Ive seen a receptionist role her eyes when someone asked for a prescription and just a few days ago when I was in I someone walk over to the desk for the receptionist just to point to the sign in machine in the corner. My pet hate also is when they continue a personal conversation while youre standing there for minutes and when an elderly person comes in and they guide them to use the sign in machine.. just check them in for god sake. Their face is the 1st face people see when they come in that door .. usually unwell patients, the least they could do is crack a smile and treat people with respect. Its a joke.
Friendly and helpful staff and doctors.
Reception staff are rude but the doctors are generally nice. However, i have been with the surgery for 8 months now and I dont have any of my medications on a repeat prescription. Also they have not issued prescriptions several times now for no reason. I turn up to get them and they say they dont have them and i have to order it again and go back. They have also changed their prescription system and now i dont know how it works. Overall a very frustrating experience
Reception are very poor. Usually wait on average 20 mins plus to see your doctor after your appointment time. Not very helpful.
Great service and great Doctors. Easy appointment system, phone at 8.00 am.
King Street Surgery is a UK Doctor based in Paisley, Scotland. King Street Surgery is located at 15 King St, Paisley PA1 2PS, UK.
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