It's a shame that one or two of the staff ruin what would otherwise be a great pharmacy. Though saying this, one of the staff is young and not as experienced in dealing with the public. I'll update my rating when this changes, which after today and dealing with said staff member might be sooner rather than later. There's one dispenser who stands out from the crowd and always manages to calm a situation down, sorts out issues, makes you smile no matter what's going on in her life or your own and who has a kind, caring heart: Linda, you deserve a medal. She is valued by many and gets no recognition. Well Pharmacy, you need a staff member like this in EVERY one of your chemists, someone who treats you like a human being no matter what walk of life you come from. She's also the craziest, funniest dog lover EVER! I would rate the pharmacy 5 stars as for the past 4 years I've had nothing but a great experience, barr a few issues that could have been resolved in a more calm and helpful way (and which ended up being sorted by Linda, of course, when another staff member made it difficult). Hope this feedback is of help.
I wish there was a way to give no stars. Once again went to this pharmacy because it is the closest to my doctors. Asked for minor ailments for my son but because I had recently got the same thing they said they couldn't give it out again, which was them insinuating that I am abusing the system. Sorry if I spilled the last paracetamol bottle I got from them. Will definitely not go back after this, they are the most hopelessly slow and rude people that I've ever seen in a Pharmacy.
Ive been going to this chemist for 20 years (since I moved to Paisley) but I wont be giving them any more of my custom or money. They were great at getting my prescription every two months but that was it. Last week my doctor sent me in there as I hadnt been well over the holiday weekend and said that the chemist could now give me some antibiotics without a prescription ( its a new thing). I went in the first night after driving like a maniac to get there before 6. Whilst the girl who served me was explaining my situation to the chemist another woman was listening in and then looked over the counter to see who it was (me). The second night (after driving again like a maniac to get there before 6) because I had to speak to the chemist the same woman said Well we wont be getting away at 6 tonight then and stared right at me. Whilst the chemist was out speaking to me all the staff assembled to listen and watch. I was absolutely mortified, I didnt realise me being unwell was everyones business. I would have got more privacy had I been in for my methodine.
They never have anyone's full prescription, unless you're a junkie, then they have everything you want!
Beyond rude, slow and less than helpful.No discretion whatsoever.
Well Paisley - Glasgow Road is a UK Pharmacy based in Paisley, Scotland. Well Paisley - Glasgow Road is located at 24 Glasgow Rd, Paisley PA1 3QH, UK.
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